Returns & Exchanges

At Sanity Jewelry, we want you to love every piece you wear, which is why we offer a 30-day return window for all unworn items in their original packaging. Whether it is a style preference or a fit issue, our team is dedicated to ensuring your complete satisfaction with your purchase.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully place your jewelry in its original gift box and secure it within a padded mailer to prevent any damage during transit.

3

Ship Your Item

Affix the prepaid shipping label provided by our system to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our artisans inspect the returned piece, we will process your refund or ship your new exchange item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing